At Rizz Up, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when you:

• Create an account and complete your profile
• Book or conduct coaching sessions
• Communicate with other users or our support team
• Participate in surveys, promotions, or other activities
• Make payments for services

This information may include:

• Personal identifiers (name, email address, phone number)
• Profile information (photo, bio, preferences)
• Payment and transaction information
• Communications and feedback
• Video call content during sessions

We also automatically collect certain information when you use our Services, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, actions taken)
• Location information (general location based on IP address)

2. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to personalize your experience on our platform. Cookies are small data files stored on your device that help us improve our Services and your experience, remember your preferences, and analyze how our Services are used.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our Services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and manage your account
• Match you with appropriate coaches
• Facilitate video coaching sessions
• Communicate with you about our Services, updates, and promotions
• Respond to your requests, comments, and questions
• Monitor and analyze usage patterns and trends
• Protect the security and integrity of our Services
• Comply with legal obligations

4. How We Share Your Information

We may share your information in the following circumstances:

• With coaches as necessary to provide the Services
• With service providers and business partners who assist us in providing the Services
• With payment processors to complete transactions
• In response to legal processes or to comply with applicable law
• To protect the rights, privacy, safety, or property of Rizz Up, our users, or others
• In connection with a business transaction such as a merger, acquisition, or sale of assets

We do not sell your personal information to third parties for advertising purposes.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Accessing, correcting, or deleting your personal information
• Objecting to or restricting certain processing of your data
• Requesting a copy of your personal information
• Withdrawing consent for processing where consent is the basis for processing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]